News

Burkhart & Company Telephone Update

We would like to remind our clients and business affiliates to call our published telephone number when calling our office. That number is 865-523-7400. Please reprogram your contact information for our office to reflect this number rather than any secondary numbers which may have registered on your caller ID.

Recently, we were informed that a busy signal is sometimes received when calling our office. Except in very rare cases, this should only happen if you call a secondary line that is only intended as an outbound line from our office. All secondary lines, which begin with 291 are not designed as inbound lines, and will not “roll” a caller to an available open line.

In order to prevent callers from returning a call to an outbound line, all calls coming from Burkhart & Company’s secondary lines will register as “private” or “blocked” beginning September 1, 2010.

We hope this new procedure will eliminate the inconvenience of receiving a busy signal when calling our office. Please let us know if you have any questions or concerns.